This English 999 emergency operator’s got a cool head and mad skilz:
Op: Tell me exactly what’s happened.
SL: Er, um, I think I’m having a baby right now…
Op: Right, OK, get on the floor, OK?
SL: Yes [cries out]. It’s the head. It’s out.
Op: OK. Is the baby crying or breathing?
SL: I can’t tell. [Groans in pain] Oh my God. [Gasps] I can just feel the huge lump in between my legs.
Op: OK. OK, with each contraction, place the palm of your hand-
SL: Oh God. Yeah.
Op: Against your vagina and apply firm but gentle pressure to keep the baby’s head from delivering too fast and tearing you…
Complete transcript, w/ pic of mom & baby, at The Guardian “999 call transcript: The Birth.”